Refund Policy

At Navshree, customer satisfaction is our priority. However, we have established clear guidelines regarding returns and refunds:

1. Orders in Transit or Delivered
   Refunds or replacements are not applicable for orders that have been dispatched or successfully delivered, unless specified otherwise under exceptional circumstances.
2. Refund Request Procedure
   – Customers may submit a refund request if an issue arises.
   – Each request will be reviewed and assessed thoroughly. – Once approved, the refund will be processed within 5-7 business days and credited to the customer’s provided account details.
3. Cancellation Policy
   Orders confirmed through our website cannot be cancelled after completion of the purchase process.